Frequenty Asked Questions (FAQs)

Gerätor is a trading platform dedicated to medical devices, spares, services, software – and even job listings. It’s built to help buyers and sellers connect with clarity, trust, and ease – whether you’re listing a device, offering service, or posting a job.

Platforms like Gerätor play a crucial role in advancing circularity by orchestrating a digital ecosystem that empowers healthcare providers worldwide to participate in a circular economy, making sustainability accessible and practical.

Anyone in the medical-device ecosystem – from individuals and small suppliers to larger distributors, healthcare-services providers, or even recruiters looking for biomedical professionals – can join Gerätor and start listing or browsing.

Platforms facilitating transparent transactions in refurbished medical equipment, like Gerätor, are making it easier for healthcare facilities to access quality refurbished devices and for qualified refurbishers to reach customers who need them. But technology alone can’t solve regulatory challenges – it takes policy change.

Gerätor offers specialized tools tailored to medical-device trading: structured listings (devices, spares, services, software, jobs), listing automation, enquiry management – all in a space dedicated to healthcare equipment and services. That specialization makes it easier to connect with relevant, serious buyers and sellers.

One major concern with used medical equipment is access to spare parts and qualified technicians. Gerätor’s geolocation features connect buyers with local suppliers and certified service professionals, ensuring hassle-free maintenance.

Yes. Gerätor supports connecting your listing feeds with automation tools such as Zapier, or RSS-based tools like Feedly / Inoreader – so once your listing gets published, it can automatically reach a wider audience without extra manual effort.

Yes. The platform supports business profiles, and the automation and specialized tools make it suitable even for businesses handling multiple listings or services – while still remaining accessible to smaller players.

At Gerätor, the vision is clear: a world where resources are used wisely, where innovation serves everyone, and where business success aligns with planetary and human wellbeing. The platform exists to make medical equipment, software, spares, and services circularity easier, more transparent, and more efficient – including connecting skilled professionals through job listings that support this growing sector.

By specializing in the medical-device and healthcare-service sector, Gerätor creates a targeted marketplace where buyers know what to expect and sellers reach a relevant audience. That focus reduces noise, fosters trust, and makes matchmaking far more efficient.

Gerätor isn’t just a marketplace – it’s an advocate for a better way forward. The platform enables zero-commission transactions, bringing transparency and efficiency to the medical device market. With peer-to-peer connections and price discovery, it provides the tools and transparency needed to make informed, responsible decisions.

The Give Plan is Gerätor’s free, no-credit-card-required offering. It clears every hurdle to getting started. You can explore the marketplace, learn what buyers look for, and refine your presence – all without paying or entering a card. It’s a low-pressure path to grow your confidence and momentum.

You get a public business profile, limited listings, enquiry management, and essential sales tools – everything you need to start showcasing your medical devices or services at zero cost and zero friction.

No. The Give Plan lets you list products, reply to enquiries, and build visibility from day one. You can stay on it for as long as it serves you and upgrade only when you want advanced automation or premium marketing features.

If you cancel an annual plan early, Gerätor will refund the unused portion via a pro-rated refund. You’ll only be charged for the months you used (at the monthly subscription price) – the rest comes back to you.

Monthly subscriptions are non-refundable – but you’re free to cancel anytime. You’ll keep access until the end of your paid month, and then no new charges will occur.

Once you request a refund (for an annual plan cancellation), Gerätor processes it promptly – within 5 to 7 business days. That means you won’t have to wait long to get your funds back.

Yes. In rare cases where double charges happen by mistake, Gerätor will issue a refund. You just need to reach out and we’ll take care of it.

No – taxes paid, as well as any payment-gateway or currency-exchange charges, are not refundable. Also, any refund transaction fee charged by payment-gateway partners will be charged to you, and the refund amount will reflect this.

If something’s not working, you’re missing a feature, you want to advertise, or you simply want to share a little love, we’re always glad to hear from you.

The easiest way to reach us is through our Help Desk – it’s the channel we keep an eye on throughout the day. If you’re ever locked out and can’t access it, just email us from the same address you used to create your Gerätor account. Our support team monitors [email protected] closely and will get back to you as quickly as they can.

If you prefer the social route, you can message us on LinkedIn, Facebook, Instagram, or Twitter/X. We do check these, but responses may take a little longer because our team is still small and mighty.

And if you ever feel inspired to send us something offline, you’ll find us here:
Gerätor Asia LLP, Building #11/429, Aymanam Panchayat, Kottayam – 686017, Kerala, INDIA.